Shipping & Returns

Shipping is by Royal Mail (recorded delivery in UK).  International customers are responsible for payment of any customs or import duty applied by their country.  Please allow 1-2 working days for delivery in UK and 7-10 days for international delivery.

Payment is usually by PayPal, please contact if an alternative payment method is required.
50% non-refundable deposit required for custom and personalised orders.

Full payment must be received prior to item(s) being dispatched.

Returns

Please contact me PRIOR to returning any item(s).  If any item(s) arrive damaged please contact me immediately. Unwanted items ~ please contact me within 5 days of receipt and the item(s) MUST be returned in original condition and in the original packaging. Personalised items cannot be returned unless damaged.

No postage will be refunded for the return of unwanted item(s).